Business Services Industry
Learning business was key.(Special Report)(Brief Article)
Crain's Detroit Business, March, 2003
The feeling David Fry had in 1999 when his company was landing big-dollar deals to build Web sites wasn't what you would expect. ``We arrived at a situation where the company expanded so rapidly that we did not have a good understanding of what our business was doing,'' said Fry, president and CEO of Fry Inc.
``We tripled in size during the last six months of 1999.'' But then the revenue pool dried up. To cope, Fry laid off about 100 people, brought in better management, cut costs, offered products that provide an immediate return on investment and provided better service. ``The skill sets required to build a Web page in 1995 or 1996 were so rare and people were so abuzz that you would get paid $2 million to $5 million for things you get paid maybe...
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