Business Services Industry
Customers return to home utilities as savings fall.(News)
Crain's Detroit Business, April, 2006 by Lane, Amy
Byline: Amy Lane When it could provide potential electricity savings of as much as 30 percent, Quest Energy L.L.C. could make an enticing offer to woo customers from Michigan utility companies. But it and other alternative suppliers in the state's electric-choice program have seen the savings they can offer shrivel and their customers depart.
High wholesale electricity prices and regulatory changes sought by utilities through the Michigan Public Service Commission have made it less attractive for customers to choose alternative suppliers. "Our ability to offer savings to customers right now, it's not there. The combination of changes from the PSC and high wholesale prices has eradicated savings,'' said Mark Stiers, COO of Ann Arbor-based Quest, a...
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