Business Services Industry
Aftermath: Attacks put focus on crisis plans.(risk management services after the terrorist attacks)
Business Insurance, September, 2001 by Bradford, Michael
U.S. employers are stepping up security measures and examining the effectiveness of their disaster recovery plans in the wake of the Sept. 11 terrorist attacks. Risk management experts noted that the sudden attacks on the World Trade Center, in which two hijacked jets were crashed into the twin towers, made it impossible for some businesses there to implement contingency plans.
As rescue workers continued the grim task of combing through the rubble of the collapsed buildings last week, however, several lessons emerged. Employers at the WTC that had a plan in place and regularly tested it were as prepared as they could be, risk management experts said. ``The key to crisis response is one word-planning,'' said Joe Gerber, co-chairman of the crisis response...
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