Business Services Industry
Liberty Mutual rolls out online workers comp info.(Industry News)(Brief article)
Business Insurance, October, 2006
BOSTON-Liberty Mutual Group is giving workers compensation customers access to all documents related to workers compensation claims online. The Boston-based insurer has reduced the time required for such outside documents as medical reports, bills and digital photographs to be available in its online system.
Reports transmitted electronically instantly become part of the system, while paper documents are scanned into the system within a day of arriving at Liberty Mutual, the company said. Liberty Mutual customers can access the documents through the insurer's RISKTRAC online risk information system. While providing access to the information online, Liberty said the system fully protects the privacy of confidential medical information. The insurer said the...
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