Business Services Industry
Companies revise continuity plans in wake of hurricane losses; Emergency response must help workers deal with disaster.
Business Insurance, January, 2007 by Ceniceros, Roberto
Byline: ROBERTO CENICEROS Preparations to quickly restore company operations following widespread disaster can fall short when employees are overwhelmed with emergency needs at home, suggest risk managers who have battle-tested their business continuity plans. Developing a strategy to communicate with workers should they flee their communities also is critical, risk managers agree.
Mississippi Power Co. learned those lessons when Hurricane Katrina flooded its Gulfport, Miss., facilities and destroyed entire neighborhoods that housed many of its 1,250 workers, said Michele Guido, business assurance principal for Southern Co., Mississippi Power's parent company. Some employees lost family members as well as their homes. Many workers fled the area and...
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