Business Services Industry

Program helps American Airlines reduce workers comp costs; Lifestyle and other data helps direct loss control efforts.(Spotlight: RIMS 2007)

Business Insurance, May, 2007 by Ceniceros, Roberto

Byline: ROBERTO CENICEROS NEW ORLEANS-American Airlines Inc. delved into socioeconomic, demographic and lifestyle data in a pilot program designed to learn how the company might tailor its future workers compensation loss prevention efforts. Traditional analytical approaches to understanding the drivers of workers comp claims limit the focus to data from sources such as medical and indemnity claims, prescriptions and job types, speakers told attendees during a session at the Risk & Insurance Management Society Inc.'s annual conference in New Orleans.

But American teamed with Ingenix-an Eden Prairie, Minn., unit of UnitedHealth Group Inc. that provides software, data, and consulting services-in the pilot program to refine a holistic understanding of...

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