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Doctor rankings help health care cost control.(UnitedHealth Group Inc.)(Brief article)

Business Insurance, July, 2007

The New York Attorney General's Office has become famous for promoting transparency for consumers, but its recent efforts to stop a health insurer publishing a ranking of doctors is a step backward. As we report on page 1, New York's attorney general wrote to a unit of UnitedHealth Group Inc.

in New York urging it not to use the rankings, citing concerns over "faulty data and criteria'' motivated by profit. It's a classic question of whether businesses can be trusted to protect the consumer's interest. Insurers and benefit plan sponsors nationwide have embraced consumerism as a way to control health care costs and promote performance-based medicine, but that approach only works when consumers can make informed decisions. We agree that accurate measures...

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