Business Services Industry

United HMO gets an overhaul. (United HealthCare of Illinois Inc.)

Crain's Chicago Business, June, 1996 by Oloroso, Arsenio, Jr.

Local rivals hope to profit from fallout Marshall V. Rozzi is performing radical surgery on the area's leading operator of health maintenance organizations. Mr. Rozzi, who was hired last fall to head United HealthCare of Illinois Inc. (UHI), is suturing three HMOs into one, jettisoning managers and flattening the organizational structure.

Meanwhile, the company has lost at least one large health maintenance organization (HMO) account. Local rivals, suspecting vulnerability, are angling to carve off parts of the company's business while raiding its staff. If a rollout of United HealthCare's restructured operations isn't smooth, the company risks seeing its beachhead here, established through acquisitions in 1993 and 1995, be chipped away by existing rivals and...

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