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NEW CHIEF SEEKS TO HEAL UNITED HEALTHCARE: FIRST PRIORITY: REPAIR DOC RELATIONS.
Crain's Chicago Business, April, 1999 by SOMASUNDARAM, MEERA
United HealthCare of Illinois Inc., long struggling to improve its battered reputation in the Chicago health care market, is betting on a young outsider to shore up relations with hospitals and physicians. William P. Whitely, 34 -- a consultant with Andersen Consulting's Chicago office and a relative unknown in health care circles -- was named president and CEO last week.
Although young and inexperienced in running a large organization, Mr. Whitely is considered a strategic thinker and strong communicator, attributes that will help him mend frayed relations with the hospitals and doctors in United's network. In the past several years, disagreements over payment issues caused United to lose contracts with doctors affiliated with Alexian Brothers Health...
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