Business Services Industry
HIGH-WIRE ACT: WIRELESS CARRIERS WITH NATIONAL AMBITIONS STAKE OUT TURF IN CHICAGO.
Crain's Chicago Business, May, 1999 by ROSE, BARBARA
David Jablonowski is the kind of customer wireless telephone executives love. The 29-year-old client service representative for a Chicago ad agency never goes anywhere without his digital cellular phone. He likes the freedom it gives him to share news with his parents in Upstate New York while he's riding home on the train, to check in with a client or confirm a movie time.
He also uses his phone to take messages via voice-mail, screen calls during meetings and store his electronic telephone directory. With prices falling, quality improving and service expanding, he reaches more often for his mobile phone than his home phone, especially on weekends, when his Cellular One account gives him free local calling. "I'm hoping to make it my only phone over...
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