Business Services Industry
Insurance shoppers looking for more than just best price; Firms checking HMOs' report cards.(grading health insurance organizations)(Brief Article)
Crain's Chicago Business, August, 2000 by MURPHY, H. LEE
For years, most companies shopping for health care coverage have let one overriding factor-price-govern their choice. But increasingly, they're interested in getting quality for their money and keeping their employees satisfied. The difficulty is finding meaningful information on the quality of care.
The most rigorously researched information comes from two non-profit organizations, which offer their data free: the Washington, D.C.-based National Committee for Quality Assurance (NCQA), which accredits health maintenance organizations (HMOs) and other group providers, and the Joint Commission on Accreditation of Healthcare Organizations, which accredits and grades some 20,000 hospitals, health plans, nursing homes and even clinical laboratories from its...
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