Rescue of great brand can be found in Palm of hand.(Palm Inc., Microsoft Corp. compete for market share in palm pilot market)(Brief Article)(Statistical Data Included)

Crain's Chicago Business, November, 2001 by Johnson, Bradley

I remember only one product demonstration from my time at the Comdex computer show five years ago this month: a Palm Pilot. I didn't notice the product on the show floor. Rather, an acquaintance-and proud Palm owner-gave me an impromptu demo one evening. It was a cool product. But I was more impressed by the evangelistic passion of the owner, something I hadn't seen in technology since the advent of Apple Computer Inc.'s Macintosh.

Since its 1996 debut, Palm Inc. has sold more than 14 million gizmos. This column is about how Palm could turn success into failure. Palm is in trouble: Revenues in its most recent quarter tumbled 47%. The stock is down 98% from the peak it hit the day the company went public last year. Palm's CEO exited this month. Microsoft...

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