WORKING TO CLEAR UP CONFUSION OVER CLAIMS: IMPARTIAL NEW REPORT CARDS LARGELY GO UNNOTICED IN CROWDED MARKET.

Crain's New York Business, November, 1998 by Aron, Laurie Joan

In theory, quality matters. And the more expensive the purchase, the more likely we are to care about its quality. When it comes to corporate health care coverage, though, that doesn't seem to be the case. Asked in a recent KPMG Peat Marwick survey about the quality of the health care delivered by their own managed care plans, most employers confessed ignorance.

In fact, according to the survey, only 15% of employers requested publicly available health maintenance organization report cards from the nonprofit National Committee for Quality Assurance, the organization set up in 1990 by a coalition of large employers -- ranging from General Motors to Xerox -- and health plans. NCQA's sole purpose is to provide impartial assessments. Some experts say that the...

Read the rest of this article with a Free Trial at HighBeam Research.

Premium Content Partnership | HighBeam Research provides an in-depth online archive library of reference works.