Business Services Industry

When the backup plan's backup doesn't work.(News)(Crain Communications loses power during blackout)

Crain's New York Business, August, 2003

Byline: Rance Crain While David Klein, publishing and editorial director of Advertising Age, watched TV on Aug. 14, the day of the blackout, it showed the outage extending first to New York City and then to Detroit, Cleveland and Akron. "What kind of madman would target Crain Communications?'' David asked himself-only half-jokingly.

We have publications in each of those cities and it did seem during the 24-hour plus ordeal that we were being especially tested. As it turned out, we went to press on time with our city business papers in Detroit (where we have backup generators), in Cleveland (where power was restored sooner), at our tire and plastics industry publications in Akron and at Automotive News (also in Detroit), our group vice president, Bob Adams,...

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