Business Services Industry

Sales call center makes connection downtown; Pushy New Yorkers deemed perfect for Aegis jobs; Empire College expands.(Real Estate)

Crain's New York Business, June, 2004 by Kramer, Louise

Byline: louise kramer While many american companies rely on overseas outsourcing for employees these days, one Texas-based company is banking on New York chutzpah for its most aggressive telemarketing tasks. Next month, customer service company Aegis Communications Group Inc. will open a 24-hour sales call center downtown for clients such as American Express and AT&T.

The company signed a seven-year lease to rent 24,000 square feet at 80 Broad St., where asking rents are about $28 a square foot. The Staubach Co. represented Aegis. Newmark & Co. Real Estate Inc. represented landlord Broadway Management Co. Aegis, with 11 locations nationwide, considered renting a built-out call center in Jersey City, but the company settled on lower Manhattan because...

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