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Small Business: Surfers flee Microsoft's hard knocks; Explorer's security gaps prompt users to defect; Firefox leads as alternative.
Crain's New York Business, April, 2005
Byline: Jeremy Quittner Browsing the web is an integral part of what GTK Marketing Group's 15 employees do every day. Last June, unfortunately, someone at the Brooklyn-based company accidentally imported a virus that quickly spread to all of the firm's PCs. The virus entered via a security gap in Microsoft's Internet Explorer and then quickly thwarted GTK's virus protection programs.
Within hours, the company's network was completely shut down, and it was not fully operational for nearly a week. "We were frustrated beyond belief by Internet Explorer,'' comments Rachel Weingarten, GTK's president. As a result, GTK did something radical: It switched to a free browser called Firefox, which was formally introduced in November. Since then, the company has...
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