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Wedding insurance and HR services for small companies.(Competitive edge: F.W. Serra Inc.)

Fairfield County Business Journal, September, 2004 by Gurliacci, David

Content provided in partnership with HighBeam Research

About four years ago, managers at Greenwich Workshop Inc. of Seymour decided they should no longer be self-insured, so calls went out to various employee benefits companies in the area. After a strong sales presentation from F.W. Serra Inc. in Shelton, Greenwich Workshop chose it and has been pleased they did, said Melissa Gamm, controller and benefits manager for the 35-employee company.

"They're wonderful," she said. "They're very responsive, and they've provided not only help with our insurance problems, they have a great HR bench, which is great for someone like me who needs someone to bounce HR questions off." Providing great service is the key reason F.W. Serra has grown about 30 percent annually in recent years, said Fred Serra, president and owner....

 

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