Business Services Industry
Wells Fargo Is Credited as a Pioneer of Electronic Banking.(Originated from The Orange County Register, Calif.)
Knight Ridder/Tribune Business News, January, 1996 by Williams, Elisa
Jan. 25--Wells Fargo Bank is credited with pioneering electronic banking for the computer literati. The question, given its pending merger with First Interstate Bank, is whether size will help it sell electronic commerce to the masses.
"The biggest issue impacting electronic banking is the customer's comfort level. Do they trust that you'll be around," said Robert Kugel, an analyst with Seidler Cos. "Both of these institutions pass that test on their own."
Other than trust, it is difficult to determine the value of size when it comes to new technologies, Kugel said.
What the two banks have in their favor is a shared set of software products. Both Wells Fargo and First Interstate in recent months have backed software developed by Microsoft Corp. and...
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