Business Services Industry

Fleet Bank Introduces Charges on Non-Customer Electronic Banking.(Originated from The Providence Journal-Bulletin, R.I.)

Knight Ridder/Tribune Business News, January, 1997 by Arditi, Lynn

Jan. 15--Boston-based Fleet Financial Group has begun charging a $1 fee to nonbank customers who use its automated teller machines in New York, and is considering whether to impose similar fees at ATMs in other states.

The fees, which were rolled out in New York Jan. 8, are an attempt by Fleet to recoup the costs of operating its expanding network of ATMs, John Stevens, a Fleet spokesman said yesterday.

Fleet began charging the $1 ATM fee to nonbank customers in New Jersey in December, and in Maine and New Hampshire on Jan. 3. Fleet charges $2 to nonbank customers who use its ATMs at casinos in Atlantic City.

"We are continuing to evaluate ATM pricing in all of Fleet's markets," Stevens said. He declined to discuss what, if any,...

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