Business Services Industry
Prudential Insurance Customers Could Benefit from Class Action Suit.(Originated from The Star-Ledger, Newark, N.J.)
Knight Ridder/Tribune Business News, May, 1997
May 13--The people who man the 800-number call center Prudential Insurance Co. of America has set up to help policyholders understand the class action settlement are trained to answer just about any question.
Any question -- except one.
"What should I do?"
That's one question only a policyholder can answer, but it's one that keeps coming up again and again.
And it's the reason behind the class-action induced headache 71-year-old Victoria Steele of West Caldwell has been battling for the past two months.
Like millions of other policyholders, Steele received a packet of information that Prudential mailed in March outlining the class action settlement, her rights as a policy holder and what she may or may not...
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