Business Services Industry

Sykes Enterprises Finds Skilled Workers at Modest Wage in Hays, Kansas.(Originated from St. Petersburg Times, Fla.)

Knight Ridder/Tribune Business News, June, 1997 by Huntley, Helen

HAYS, Kansas--Jun. 23--Hays may be small, but it's no technological backwater.

One reason Sykes Enterprises Inc. builds centers in small college towns like Hays is that the company can hire people with advanced knowledge and skills at relatively modest wages. And one reason Hays was so eager to snag Sykes is that a computer help center fits with the town's self-image.

Fort Hays State University prides itself on turning out computer-savvy graduates, and both the university and Hays Medical Center use cutting-edge interactive video technology to reach rural Kansas.

At the medical center, emergency room doctors "see" patients for rural physicians on vacation, and the center's oncology director schedules regular video "visits" with...

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