Business Services Industry

San Jose Mercury News, Calif., Dan Gillmor Column.(Knight Ridder/Tribune Business News)

Knight Ridder/Tribune Business News, May, 2000 by Gillmor, Dan

May 21--CISCO'S JOHN CHAMBERS ON LEADERSHIP: Along with his Cisco Systems Inc. identification card, John Chambers carries two other laminated badges around each day. One describes the Cisco vision, mission and culture. The other lays out the company's current-year initiatives and goals for the next three to five years.

Cisco employees carry one or both of these badges, too. The little plastic cards speak volumes about the company's ambitions -- and Chambers' way of leading.

"A lot of people forget that empowerment only works if you know where you're going -- which is why I literally put it on everybody's badge," he says.

Chambers is president and chief executive at San Jose-based Cisco, which has risen with breathtaking speed to become one of...

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