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FCC Gives Ameritechs Parent Company a Scolding for Poor Service in Midwest.(Knight Ridder/Tribune Business News)
Knight Ridder/Tribune Business News, October, 2000 by Koenig, Bill
Oct. 11--The Federal Communications Commission has thrown its support behind Indiana and four other Midwestern states that are grappling with how to force Ameritech Corp. to fix widespread local telephone service problems in the region.
In a letter to SBC Communications, Ameritech's parent company, FCC official Dorothy T. Attwood said, "I am concerned that . . . consumers in SBC's region are experiencing increasing installation delays, longer repair times and greater difficulties contacting" the company about their problems.
While the FCC does not control local service problems, the agency's action comes at a time when Ameritech and its Texas-based owner are preparing to seek federal approval to offer long-distance service in some states.
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