Business Services Industry

Amazon.com Employees Struggle with Layoff.(Knight Ridder/Tribune Business News)

Knight Ridder/Tribune Business News, February, 2001

Feb. 1--SEATTLE--As hundreds of Amazon.com Inc. employees absorbed the bombshell of Tuesday's layoff announcement, they struggled to deal with the terms of their dismissal from a company that had epitomized the dot-com dream of openness and employee participation.

In Seattle, where about 850 of the 1,300 laid-off Amazon workers are based, the company plans to close its customer-service center, dismiss some headquarter workers, and operate its distribution center only seasonally. While layoffs are becoming commonplace as the economy slows and produces a fresh round of high-tech downsizing, they dealt a particularly hard blow to Amazon, the giant e-tailer that offered its workers a stake in the Internet revolution by giving stock options to all.

"We...

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