Business Services Industry
Mother, Daughter Praise Wal-Mart's Customer Service in Wedding Debacle.
Knight Ridder/Tribune Business News, March, 2001
By Andrew Bluth, The Orange County Register, Calif. Knight Ridder/Tribune Business News
Mar. 2--Rosa Del Pilar and her daughter Rosalind Cordero had seen the commercials on television, but they didn't really believe them.
They had heard the promises of customer service, but Wal-Mart was a billion-dollar corporation. That was just a catchy marketing ploy, right?
Well, they have changed their minds.
Just a week before Cordero's wedding which is scheduled for Saturday executives at Wal-Mart headquarters in Arkansas answered the pleading wishes of the bride's mom and delivered ...
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