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AT&T Broadband's Spam Filter Zaps Its Own Rate Notices to Seattle Customers.
Knight Ridder/Tribune Business News, May, 2002
By Peter Lewis, The Seattle Times Knight Ridder/Tribune Business News
May 21--You've got to hand it to AT&T Broadband: The software it provides customers to filter out e-mail spam does work. Maybe too well.
"If there is a silver lining, it appears our spam-filtering system works so well that it even deletes mass e-mails from our own company," spokesman Steve Kipp quipped yesterday.
An article in The Seattle Times last week reported that 8 to 15 percent rate increases would go into effect next month for at least 64,000 AT&T Broadband customers in the Puget Sound area who get their high-speed Internet service over AT&T's cable network. It said the company had notified customers via e-mail.
After the article appeared, some...
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