Business Services Industry
Airlines May Begin Charging Additional Fees for Food, Services.
Knight Ridder/Tribune Business News, August, 2002
By Eric Torbenson, Saint Paul Pioneer Press, Minn. Knight Ridder/Tribune Business News
Aug. 21--Here's a possibility that airline passengers may find hard to stomach: having to pay for that itsy-bitsy turkey sandwich in the near future.
The nation's major carriers appear poised to start treating customers differently based on how much each traveler paid.
Continental Airlines Tuesday said it would be adding "new and additional fees for services that low-fare customers select" as part of a $350 million cost-cutting push that cuts its schedule and mirrors the changes of other big carriers.
The carrier's high-fare customers will get more attention and frills, while vacationers -- paying hundreds less for their tickets -- may have...
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