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Pittsburgh Airport Business Posts Gains in 2001 despite Terrorist Attacks.

Knight Ridder/Tribune Business News, September, 2002

By Mark Belko, Pittsburgh Post-Gazette Knight Ridder/Tribune Business News

Sep. 8--The Rev. Jack Fitzgerald, the Pittsburgh International Airport chaplain, sees it in the drawn faces, the broken relationships, the low morale. Sept. 11 has taken its toll at the airport, and many of those living with the repercussions are the employees -- the gate agent who is worried about his job, the baggage handler who just lost his, the cabbie who can't get enough runs.

In his position, Fitzgerald serves as spiritual mentor and shoulder to cry on for some 20,000 airport and airline employees. And he knows the terrorist attacks continue to cause pain, particularly for US Airways employees who have lost jobs or are confronting uncertainty because of the...

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