Business Services Industry
Federal Agency Proposes New Look at Telephone Consumer Protection.
Knight Ridder/Tribune Business News, September, 2002
By Paul Wenske, The Kansas City Star, Mo. Knight Ridder/Tribune Business News
Sep. 14--More sophisticated telemarketers and more invasive technologies have prompted the Federal Communications Commission to propose overhauling its decade-old Telephone Consumer Protection Act.
In announcing proposed changes this week, FCC Chairman Michael K. Powell said the agency is no longer certain consumers are "adequately protected against unlimited, unsolicited advertising" as was contemplated when the act was implemented in 1991.
But telemarketing industry spokesmen said changes aren't needed and that the industry does a good job of policing itself. Some state legal officials also worry that a new national no-call law proposed by the FCC could...
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