Business Services Industry

Lexington, Ky., Residents Question Utility's Inability to Get Lights Back On.

Knight Ridder/Tribune Business News, March, 2003

By Ryan Alessi, Lexington Herald-Leader, Ky. Knight Ridder/Tribune Business News

Mar. 2--One 88-year-old woman can't understand why she had to flag down bucket trucks and call her councilman to get her power back.

A Louisville-based electricity contractor wonders how he ended up in charge of powering a south Lexington neighborhood he had never visited before.

The Urban County Council wants to know why Kentucky Utilities Co. couldn't tell residents roughly when particular neighborhoods would get electricity back.

Much of Lexington -- not to mention state regulators, the city government and Kentucky Utilities Co. itself -- is still coming to terms with what it took to get the lights back on during the past two weeks.

...

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