Business Services Industry
Petroleum Heat & Power Abandons Plans to Charge Customers $12 Fee.
Knight Ridder/Tribune Business News, April, 2003
By Bruce Mohl, The Boston Globe Knight Ridder/Tribune Business News
Apr. 22--Facing criticism from customers and congressmen, the nation's largest heating oil company backed off plans to charge customers a $12 annual fee to cover its regulatory compliance costs.
In a letter to US Representative Edward J. Markey, Petroleum Heat & Power, or Petro, said it was canceling the annual fee it announced last fall and refunding any charges already collected, to ease cost pressures on its customers.
Petro serves 450,000 customers nationally and 30,000 in Massachusetts through its affiliates: Atlas in Westwood, Glen-mor in Revere, and Holden Heating in Worcester.
A Globe report on Petro's unusual fee in December prompted Markey and six...
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