Business Services Industry
Officials Probe Fake E-Mail, Attempt to Scam Best Buy Customers.
Knight Ridder/Tribune Business News, June, 2003
By Richard Burnett, The Orlando Sentinel, Fla. Knight Ridder/Tribune Business News
Jun. 20--Best Buy Inc. battled the aftereffects Thursday of an e-mail scam that used the retailing giant's name in an attempt to capture credit card numbers and other personal data from customers nationwide.
The bogus message, claiming to be from Best Buy's Fraud Department, informed people their credit card number had supposedly been used in a suspicious purchase through Bestbuy.com. It then instructed card holders to go to a special fraud Web link "to help resolve the cause of the problem."
"Our fraud department has some suspicions regarding this order and we need you to confirm or decline this transaction by providing us with the correct...
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