Business Services Industry
NASA Chief Promises to Revamp Agency.
Knight Ridder/Tribune Business News, August, 2003
By Robyn Suriano, The Orlando Sentinel, Fla. Knight Ridder/Tribune Business News
Aug. 28--WASHINGTON--NASA's chief promised Wednesday to lead a complete personality overhaul of the space agency, where investigators found communication problems and unyielding bureaucracy played heavily into the shuttle Columbia accident.
Sounding humble and resolute, NASA Administrator Sean O'Keefe said the agency accepts every one of the findings issued Tuesday in a hefty report on the causes of the tragedy from the Columbia Accident Investigation Board.
"We get it: It's about the culture of this agency," O'Keefe said repeatedly during his first news conference since the report was released.
The board found NASA's mind-set or culture just as...
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