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Central Indiana Hospitals Aim to Please Expectant Women, New Families.

Knight Ridder/Tribune Business News, August, 2003

By Diana Penner, The Indianapolis Star Knight Ridder/Tribune Business News

Aug. 25--It's tough to resist a happy, healthy new baby, smelling of sweet milk and powder.

That's true for friends and family -- and for Central Indiana hospitals eager to be chosen by parents.

For hospitals, a happy birth is an opportunity to start a relationship with a family -- especially with the mother -- that can translate into years of loyalty.

Women make most of the health care decisions for a family, experts say. So hospitals are investing in state-of-the-art medical technology and the kinds of amenities savvy, consumer-oriented moms-to-be expect.

"From the hospital and even the physician practice standpoint, that's the hot business...

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