Business Services Industry
Parents Scramble over File Sharing.
Knight Ridder/Tribune Business News, September, 2003
The Boston Globe Knight Ridder/Tribune Business News
Sep. 11--Since the music industry began suing digital pirates this week, personal computer consultant Osama Shanaa has uninstalled four file-sharing programs during house calls to homes in suburban Boston.
Shanaa, owner of OrraMac Inc. in Watertown, offers the service to regular clients. This week it wasn't much of a hard sell. Just yesterday he suggested removing the LimeWire software, which lets people swap music over the Internet, from a customer's Macintosh in Lexington.
"I didn't even have to say it twice," he said.
Shanaa's increased workload is a testament to the anxiety and confusion among the parents of children who store and share digital music on their home...
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