Business Services Industry
Switching Cell Phone Providers, Keeping Same Number Proves Maddening for Some.
Knight Ridder/Tribune Business News, December, 2003
By Richard J. Dalton Jr., Newsday, Melville, N.Y. Knight Ridder/Tribune Business News
Dec. 23--Hank Weinstein tried to switch cell phone carriers and keep the same phone number. But the best he could hope for was to keep his sanity.
"All I would be told was, 'We're checking on it. We'll get back to you,' " said the 59-year-old Commack resident, who tried switching carriers for the family's three cell phone numbers on Nov. 24, the first day customers could carry their phone number to a new company.
But the family had to wait, and wait, and wait, juggling six phones: three from AT&T Wireless and three from their new carrier, Verizon Wireless.
When a telephone would ring, chaos broke out. "Is it my phone? Your phone? AT&T?...
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