Business Services Industry
The Dallas Morning News Technology Career Column.
Knight Ridder/Tribune Business News, December, 2003
By Victor Godinez, The Dallas Morning News Knight Ridder/Tribune Business News
Dec. 14--DAVID A. LANCASHIRE, Geniant, Dallas
AGE: 38
POSITION: Chief executive officer
YEARS IN CURRENT POSITION: 5
EDUCATION: Bachelor of Science with honors, City University Business School, London, England.
QUESTION: How did you get your foot in the door?
ANSWER: "There were two key drivers for starting the company: It was very apparent by 1998 that the Internet was going to provide incredible productivity gains for businesses everywhere. Take for example the banking industry. If a customer is able to get online and resolve an account issue instead of calling an 800 number and creating an exception item -- you have...
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