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Will Air Passengers Embrace Boeing's High-Speed Internet Service?

Knight Ridder/Tribune Business News, May, 2004

By David Bowermaster, The Seattle Times Knight Ridder/Tribune Business News

May 2--If all goes according to plan this month, a Lufthansa Airlines passenger traveling from Munich to Los Angeles will tap a few keys on a laptop and become the first paying customer of Connexion by Boeing, the aerospace giant's long-awaited inflight Internet service.

It will be a satisfying moment for Boeing and Connexion's 600 employees, most of whom have spent four years laboring to bring the broadband satellite service to life.

Yet crucial questions will hover over the venture long after the inaugural flight touches down.

Can Connexion satisfy the demands of disparate global airlines on a daily basis? Will enough airline passengers be willing...

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