Business Services Industry
Text Messaging Use in U.S. Could Explode As Voice Systems Grow, Improve.
Knight Ridder/Tribune Business News, June, 2004
By Peter J. Howe, The Boston Globe Knight Ridder/Tribune Business News
Jun. 7--WOBURN, Mass. -- On an average day, customers of Verizon Wireless, the biggest US cellphone company, use their handsets to send and receive more than 23 million short text messages.
As big as that number might sound, US message traffic has reached only a fraction of the levels in text-crazed areas of Europe and East Asia, where 2 billion text messages a month are the norm for some countries, such as the United Kingdom.
But in many ways, it's perplexing that anyone would use wireless text messaging. After all, typing 55566688833 to spell the word love would strike a lot of people as less than practical. Even with software that can reduce the number of...
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