Business Services Industry
Girl Scouts hire collection agency to retrieve overdue cookie payments.
Knight Ridder/Tribune Business News, July, 2004
By Marguerite Higgins, The Washington Times Knight Ridder/Tribune Business News
Jul. 22--If you still haven't paid your local Girl Scout for that box of Thin Mints, now's the time to pony up.
The Scouts have hired a little muscle to get their money.
Several local councils have retained Fidelity Information Corp., a Pacific Palisades, Calif., debt-collection company. Fidelity's online division, www.olddebts.com, has mailed 2,000 letters to delinquent cookie customers in the Midwest. Others may follow.
Jeff Cronrod, Fidelity's president and chief executive officer, won't say how many Girl Scout troops or councils have hired his agents, but the new clients have been working with Fidelity for the past seven months.
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