Business Services Industry

Verizon executive answers questions on fiber-optic network rollout.

Knight Ridder/Tribune Business News, July, 2004

By Hiawatha Bray, The Boston Globe Knight Ridder/Tribune Business News

Jul. 25--If you think a cable modem or DSL line gives your home high-speed Internet access, you're wrong. Actually, most cable and DSL connections are still far too slow to support a new generation of digital entertainment.

Telecommunications titan Verizon Communications vows to change this, by running massive fiber-optic data lines to millions of homes in 33 states. The cables will support much faster Internet service, plus multiple voice phone lines and digital video.

Last week, Verizon signaled one new service it plans to add: Internet phone calls. Bob Ingalls, Verizon's president of retail markets, explains the company's plan in an interview with Globe staff...

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