Business Services Industry

Roanoke, Va., debt collector draws complaints of harassment of debtors.

Knight Ridder/Tribune Business News, September, 2004

By Deirdre Conner, The Roanoke Times, Va. Knight Ridder/Tribune Business News

Sep. 19--A Roanoke debt collection agency celebrated as one of the nation's fastest-growing companies routinely harasses debtors and violates federal law, according to legal proceedings and complaints filed with consumer advocates and a state government agency.

Atlantic Credit & Finance Inc., a company that buys defaulted credit card debt and tries to recover it, has been sued nearly two dozen times in federal courts and at least twice in state courts for alleged violations of the Fair Debt Collection Practices Act. The federal law spells out what debt collectors can and can't do when attempting to collect debt from consumers.

Allegations in lawsuits and...

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