Business Services Industry

British Airways raises flight surcharges again.

Knight Ridder/Tribune Business News, October, 2004

Daily Mail, London Knight Ridder/Tribune Business News

Oct. 9--British Airways is raising its fuel surcharge for the second time in as many months.

The excess on a round trip to the US or Asia is going up to UKpound 20 from UKpound 12. Customers travelling on domestic and European routes will pay UKpound 8 per return flight, up from UKpound 5.

BA has also come under fire for poor service.

The airline recorded its lowest customer satisfaction score in two years in a recent survey.

Virgin followed suit by raising its surcharge to UKpound 10 on all flights from UKpound 6.

Oil prices again tested recent highs. North Sea crude matched its all-time peak of $49.30 this week. In New York US crude dipped to $52.60,...

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