Business Services Industry
Satisfaction survey ranks Hyundai second.
Knight Ridder/Tribune Business News, October, 2004
By Tiffany Ray, Montgomery Advertiser, Ala. Knight Ridder/Tribune Business News
Oct. 10--Hyundai has scored again. In a study of customer satisfaction released last week, Hyundai ranked No. 2 among car manufacturers.
San Diego-based Strategic Vision reported the results of its 2004 Total Value Index study, which measures new vehicle owners' sense of value among 2004 model cars.
Car lines were ranked in various segments, from small car to heavy-duty pickup. Among individual car lines, Toyota Motor Sales scored the most wins, earning four top spots for its Lexus brand and three for Toyota. Lexus also was the top brand in total value.
Hyundai came in second with three wins for Hyundai vehicles and another for Kia, a sister...
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