Business Services Industry
The Seattle Times Interface column.
Knight Ridder/Tribune Business News, November, 2004
By Tricia Duryee, The Seattle Times Knight Ridder/Tribune Business News
Nov. 29--COMPANY PUTS ITS FUTURE ON THE LINE:
What: Citel Technologies, based in Seattle
Who: Chief Executive Mike Robinson, formerly with Seattle-based Active Voice for 12 years. Active Voice was the largest independent provider of voice mail before it was acquired by Cisco Systems in 2000.
The business: Sells hardware to customers who are making the transition from a traditional phone system or PBX (Private Branch Exchange) to an Internet Protocol-based voice system. Citel's technology allows customers to use their current PBX phones instead of having to buy all new IP phones, which cost $180 to $600 each, Robinson said. That saves the customer 50 percent...
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