Imagistics International Ranks Highest in Copier Customer Satisfaction According to 2004 Study by J.D. Power and Associates For Second Consecutive Year.
PR Newswire Europe, October, 2004
CONNECTICUT, October 28 /PRNewswire/ --
- Imagistics scores high-level marks in product and sales
Imagistics International Inc. (NYSE: IGI) has been awarded the highest ranking in copier customer satisfaction for the second consecutive year according to the J.D. Power and Associates 2004 Copier Customer Satisfaction Stud(SM). J.D. Power and Associates is globally recognised as a marketing information firm that represents the voice of the customer.
The study is based on responses from nearly 3,000 decision-makers at small, medium and large businesses in the first 19 months of copier ownership. It measured their satisfaction on three factors that define the customer experience: product, sales and service.
"The achievement of this...
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