'IVR Concierge' From Noble Systems Receives 'Product of the Year' Award From Customer Inter@ction Solutions Magazine(R) for 2004.

PR Newswire Europe, February, 2005

ATLANTA, February 10 /PRNewswire/ --

- Noble Systems is Honoured for Outstanding Innovations in Contact Centre Technology

Noble Systems Corporation, a global provider of contact centre technology solutions, has received a "Product of the Year Award" from Customer Inter@ction Solutions(R) magazine for its IVR Concierge solution. The Noble IVR Concierge allows companies to manage calls in the inbound queue more efficiently for greater caller satisfaction. Customer Inter@ction Solutions has been the leading publication in the CRM, call centre and teleservices industries since 1982(TM).

Noble IVR Concierge from Noble Systems(R) allows contact centres to improve the customer experience for callers in the hold queue, reducing the number of dropped...

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