J.D. Power and Associates Reports: BMW Ranks Highest in Sales Satisfaction in South Africa for a Second Consecutive Year.(Financial report)
PR Newswire Europe, December, 2007
JOHANNESBURG, South Africa, December 13 /PRNewswire/ --
- Non-Premium Nameplates Demonstrate Considerable Improvement, Largely Due to Salesperson Performance
For a second consecutive year, BMW ranks highest in satisfying new-vehicle buyers with the purchase experience, according to the J.D. Power and Associates 2007 South Africa Sales Satisfaction Index (SSI) Study(SM) released today.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050527/LAF028LOGO-a )
Now in its third year, the study is a comprehensive measurement of the new-vehicle sales and delivery process, and includes 32 attributes grouped in five factors (the importance of each factor is shown as a percentage): delivery process (27%), salesperson (23%), negotiated price (18%),...
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