Business Services Industry
Millions of Spanish-Speaking Consumers Face Difficulty in Obtaining Free Annual Credit Reports; Under New Law, Report, Application, Toll-Free Lines Are Only Available in English.
AScribe Business & Economics News Service, January, 2006
Byline: Consumers Union
AUSTIN, Jan. 19 (AScribe Newswire) -- Millions of Spanish-speaking consumers are having difficulty in obtaining their free annual credit reports due to a language barrier, which is why Consumers Union, the nonprofit publisher of Consumer Reports, called today on the three credit reporting agencies to voluntarily make this information in a bilingual format.
In Puerto Rico, the Secretary of the Department of Consumer Affairs, Alejandro Garcia Padilla, today issued a similar call on the agencies to provide access to the information in Spanish.
In a letter delivered Thursday to Equifax, Experian y TransUnion, Norma Garcia, senior staff attorney with Consumers Union in San Francisco, wrote:
"Full access to this...
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