Manufacturing Industry
Juran calls for quality manifesto. (Industry News).(Brief Article)
Quality, August, 2002
Noted quality expert Dr. Joseph M. Juran is proposing a new, multimillion dollar research effort that could serve as the basis for a "manifesto" on quality leadership.
"The research I envision would require teams to visit a sample of companies who had launched quality initiatives during the 1980s and 1990s," Juran said in remarks prepared for a recent conference at the University of Minnesota (UM, Minneapolis). The visiting teams would reconstruct what had taken place and why, evaluate the results achieved and look at the impact on the company cultures, he explained. The findings from the studies would then be analyzed to draw the conclusions that would appear in a public declaration.
Juran proposed the new study during a summit on quality leadership,...
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